Refund Policy

Last Updated: 29 August 2025

At Mr.SHOT, we want you to be satisfied with your purchase. If your product is damaged, defective, missing parts, or not as described, you may be eligible for a return or replacement under the conditions outlined below.

Eligibility for Return

You may request a return or replacement if:

The product was physically damaged upon delivery
The product has missing parts or accessories
The product is defective or not working properly
The product received is different from its description on the product detail page

To be eligible, the return request must be made within the applicable return window, typically 7 days from the date of delivery.

Replacement Process

If the product is found to be defective within the return window:

A replacement of the same model will be provided at no additional cost
If no defect is found or the issue cannot be verified, you will be referred to the appropriate authorized service center

Terms & Conditions for Returns and Replacements

A return or replacement will only be processed if the following conditions are met:

The product was not damaged while in the customer’s possession
The product was not damaged during return transit
The product is returned in its original condition, including:
- Original brand/manufacturer packaging
- MRP tag (intact and not tampered with)
- User manual, warranty card, and all in-the-box accessories

Non-Returnable Scenarios

Returns will not be accepted under the following circumstances:

Buyer's remorse, including change of mind, wrong model/color/variant ordered
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Requests made after the return window has closed
Products returned without original packaging or missing accessories

Refund Policy

Refunds will be processed within 7 working days of receiving the returned product
The refund timeline may vary based on your payment method, generally taking 7 to 8 working days
Refunds will be made to the original payment method used at the time of purchase

Need Help?

If you have questions about our return policy or need assistance with a return request, please contact us:

Email: tiipinternational@gmail.com
Phone: +91 8525924442 | +91 9364153797